T & C Policy – Shop Like A Billionaire

the terms

At RDS Clothing, we are committed to safeguarding your privacy. This policy outlines the types of personal information we collect, how we use and store that information, and the rights you have regarding your data.

i. Information We Collect: We collect information such as your full name, email address, phone number, billing and shipping addresses, payment details, purchase history, as well as browser cookies and website usage data.
ii. Methods of Data Collection: We gather this information during the checkout process or when you complete forms on our website. We also use third-party tools like Google Analytics, browser cookies, and payment platforms such as Paystack to collect data.
iii. Purpose of Data Collection: Your data is used to fulfill and ship customer orders, communicate with you, provide customer support, deliver marketing content (when you’ve given consent), and to improve our website’s performance using analytics.
iv. Third-Party Data Sharing: We may share some of your data with payment platforms like Paystack, analytics tools like Google Analytics, and logistics partners such as DHL and FedEx to help us operate efficiently.
v. Your Data Rights: You have the right to request access to your personal data, request corrections, or ask for its deletion. We comply with data privacy laws such as the GDPR and CCPA where applicable.

Terms and Conditions

By accessing or using the RDS Clothing website, you agree to the following terms and conditions:

i. User Eligibility: To place an order on our website, you must be at least 18 years of age.
ii. User Account Security: You are responsible for keeping your account login information confidential and secure.
iii. Intellectual Property Rights: All content on this site—including images, text, and branding—is the exclusive property of RDS Clothing and is protected by intellectual property laws. Any unauthorized use is strictly prohibited.
iv. Prohibited Activities: Users are not permitted to engage in illegal activities on our website, attempt to hack or disable our platform, or reproduce and distribute our content without authorization.
v. Payment Policy: Orders are processed only after full payment is confirmed. We accept secure online payments via Paystack.
vi. Modifications to Terms: We reserve the right to update these terms at any time. Continued use of the website following changes constitutes your acceptance of the revised terms.
vii. Governing Law: These terms and conditions are governed by the laws of the Federal Republic of Nigeria.

Return and Refund Policy

At RDS Clothing, customer satisfaction is a priority. If you’re not fully satisfied with your purchase, our return and refund policy is as follows:

i. Return Period: At RDS Clothing, customer satisfaction is a priority. If you're not fully satisfied with your purchase, our return and refund policy is as follows:
ii. Items Not Eligible for Return: Certain products are not eligible for return, including undergarments, skincare and beauty products, and any item labeled as "final sale."
iii. Return Criteria: Returned items must be unused and in their original condition. They must also include the original packaging and purchase receipt
iv. Refund Timeline: Refunds are processed within five (5) to ten (10) business days after we receive and inspect the returned item.
v. Return Shipping Fees: Customers are responsible for the cost of return shipping unless the item delivered was incorrect or damaged upon arrival.

Shipping & Delivery Policy

We strive to deliver your orders promptly and efficiently.

i. Estimated Delivery Times: Delivery within Nigeria typically takes between two (2) to seven (7) business days. For international orders, delivery may take five (5) to fifteen (15) business days.
ii. Delivery Services: We work with trusted courier services such as DHL, FedEx, and NIPOST to ensure your order reaches you safely.
iii. Shipping Availability: We offer both domestic and international shipping options to accommodate all our customers.
Shipping Charges: Shipping costs vary based on destination. We may offer free shipping on orders that exceed a specified value threshold.
v. Order Processing Times: Orders are usually processed within one (1) to two (2) business days after placement.
v. Lost or Delayed Deliveries: If your package is lost or significantly delayed, please contact our support team. We will assist you in tracking and resolving the issue as quickly as possible.

the terms

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